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Policies

Policy Statement

DIGIOP strives to encourage and support equality and diversity. All employees and customers will be treated respectfully without regard to age, gender, sexual orientation, race, religion, ethnicity, disability or impairment, language proficiency, social, or economic status. 

Communications: Our business hours are from 9 a.m.- 5 p.m. Monday through Friday, EST and our Support hours are from 8 a.m.- 6 p.m. Monday through Friday, EST. If you contact us outside business hours, we will contact you back within one business day. 

Payment Policy: Our products and services require pre-payment via check, ACH, or credit. We also offer Net 30 Terms, contingent upon approval. 

Subscriptions: For yearly software subscription plans, we require payment in full by the due date. Service will be disabled if payment is not made. For monthly subscriptions plans, there is a 10-day grace period before service is disabled. 

Privacy

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. 

Updates: We will contact you via email when we update our privacy policy.

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